At GenuineManufacturers.com, we value our customers and strive to ensure transparency in all our services. Please read our refund policy carefully before making any purchase or plan activation on our platform.
1. No Cancellation or Refund After Activation
All our listing and subscription plans are activated instantly upon successful payment. Due to the immediate nature of our service activation, we do not offer any cancellations, refunds, or plan downgrades once a plan has been activated.
By proceeding with the purchase, you acknowledge and agree to this policy.
2. Demo and Trial Option
We strongly encourage all manufacturers and businesses to opt for a demo session or trial plan before subscribing to any paid plan.
Our demo or trial allows you to explore the platform, understand its features, and evaluate how it supports your business goals before making a commitment.
3. Exceptions
Refunds will only be considered in cases where:
- A duplicate payment has been made for the same plan due to a technical error.
- The payment was processed but the plan was not activated due to a verified system issue from our end.
In such cases, users must contact our support team within 7 working days of the transaction, with relevant proof of payment. Approved refunds (if any) will be processed within 10–15 business days to the original payment method.
4. Contact Information
For any clarification or assistance related to payments or activation, please contact our support team at:
📧 support@genuinemanufacturers.com